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FAQ

What is the price of a gown?

We suggest you check the "Retailers" section on our website to find an Authorized Retailer in your area. A Casablanca Bridal Authorized Retailer will be happy to assist you.

Can I buy a Casablanca dress directly through you?

Casablanca Bridal is a bridal manufacturer and wholesaler. We do not sell directly to the public. Please check our "Retailers" page for a local Authorized Casablanca Bridal Retailer in your area.

What if I am a wholesaler? How can I carry Casablanca Bridal at my store?

Casablanca Bridal offers location based exclusivity for our retail partners. If you are interested in becoming an authorized retailer, you can request access via the Register Here page on our Retalier Login. If your location is available, we will notify you of your status as approved and begin the account setup process.

What about international distribution opportunities?

For UK, Ireland, Scotland and Wales, please reach out to Andy & Denise Burgess-Farrant, our UK Business Agents, at info@casablancabridal.co.uk, or telephone 01237 470111.

Do you make gowns for petite or plus sizes?

Casablanca Bridal produces gowns for all sizes. We are known for our custom fit. Our Authorized Retailers are trained to personalize each fitting in order to ensure you receive the perfect gown for you.

I like a Casablanca Bridal gown, but I would like to change the neckline and add sleeves. Is that possible?

Yes, Casablanca Bridal owns and operates its own state-of-the-art factory, and is able to customize your gown to your particular preference. Our unique ability to customize our styles gives brides a chance to design a one-of-a-kind creation.

If I can’t find the gown I am looking for, how can I see it?

Visit the Retailers section of our website to find an Authorized Retailer in your area. If they do not have that particular gown in their collection, we will be happy to ship it to them.

What if the store I’m buying my Casablanca Bridal gown from is not listed on your store locator as an Authorized Retailer?

If the store is not listed on our website as an Authorized Retailer, OR if you do not see a Casablanca Bridal Authorized Retailer seal in their store window, they are NOT a legitimate retailer of Casablanca Bridal gowns. To avoid any disappointment, we strongly recommend that your once-in-a-lifetime gown be ordered through an Authorized Retailer, so Casablanca Bridal can support your purchase. Caution MUST be used when dealing with any unauthorized retailer. Please check our Retailers section first and avoid heartache later.

Can you send me a catalog?

Catalogs are available only to our Casablanca Bridal Authorized Retailers. Please visit our Retailers Section to find a retailer in your area. Also, all of our gowns can be viewed on our website.

Can you e-mail me a picture of a particular style?

Please visit our website in order to view all of our gowns. We do not e-mail or mail pictures of our gowns.

Can I be put on your mailing list?

For all of Casablanca Bridal’s exciting updates, such as collection launches, showcase alerts and more, be sure to subscribe to our digital mailing list by entering your email address in the box at the bottom right.

Can you provide me with shipping information on my gown?

All inquiries concerning the shipping of your specially-ordered gown must be directed to the Casablanca Bridal Authorized Retailer. We are a bridal gown manufacturer and wholesaler working solely with our Authorized Retailers.

How do I know what size to order?

When you place your order with an Authorized Casablanca Bridal Retailer, they will take your exact measurements and assist you in selecting the correct size gown for you. Our experienced retailers are trained to provide you with the best fit. They also will be able to advise you on custom changes.